Legal

Privacy Policy

Last updated: June 2025

1. Who We Are

CalionAI is a UK-based AI automation agency ("we", "us", "our"). We are the data controller for personal information collected through this website.

Contact: info@calionai.co.uk | calionai.co.uk

2. What Data We Collect

Contact form: Name, company name, email address, phone number (optional), service interest, and your message.

Newsletter sign-up: Email address and first name.

Website usage: Standard server logs (IP address, browser type, pages visited) retained for up to 30 days for security and performance purposes. We do not use tracking cookies or analytics services.

3. How We Use Your Data

To respond to your enquiry — we use the details you submit via the contact form to reply and follow up on your request.

To send our newsletter — if you subscribe, we use your email and name to send periodic updates about CalionAI. You can unsubscribe at any time via the link in any email.

To improve our service — anonymised usage patterns help us maintain and improve the website.

4. Legal Basis for Processing

Contact enquiries: Legitimate interest (responding to a business request you initiated) under UK GDPR Article 6(1)(f).

Newsletter: Your consent (UK GDPR Article 6(1)(a)). You may withdraw consent at any time by clicking "Unsubscribe" in any newsletter email.

5. How Long We Keep Your Data

Contact form submissions: Retained for up to 2 years to allow us to follow up on business discussions.

Newsletter subscribers: Retained until you unsubscribe.

Server logs: Deleted after 30 days.

We will delete your data sooner if you request it.

6. Who We Share Data With

We do not sell your personal data. We may share it with:

Hosting provider (Hostinger): Your data is stored on servers they provide. Hostinger processes data under a Data Processing Agreement.

Legal or regulatory authorities: If required by law.

We do not transfer your data outside the UK or EEA without appropriate safeguards in place.

7. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Erase your data ("right to be forgotten")
Restrict how we process your data
Object to processing based on legitimate interest
Withdraw consent at any time (for newsletter)

To exercise any of these rights, email us at info@calionai.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and access controls on our systems. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after a change constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, contact us at:

Email: info@calionai.co.uk
Website: calionai.co.uk